Pricing
All information including pricing is deemed correct as published on this web site. We reserve the right to alter and modify the pricing and specification of products without notice. We also reserve the right to withdraw products at any time. Prices include VAT at the current applicable rate.

Payments
We will not take any payment until we've made sure that all the goods on your shopping list are available. In order to ensure you always have the highest level of security, your payment details are automatically encrypted when you enter them.

You can pay for your online order using Paypal, Visa, MasterCard, Delta, Switch, & Solo cards.

Guarantee
All products sold on this web site are covered by their respective manufacturers' guarantee. If any product should become faulty within 12 months of the invoice date, due to faulty workmanship or manufacture, we will at our discretion replace or repair any such product. It is the customers' responsibility to return any suspected faulty items correctly packaged on a carriage paid basis. Any products returned and found to be not faulty will be returned to you at your cost.
All such returns must be accompanied by a copy of the original receipt.

Delivery
Dependant on the time you place your order we will despatch the goods the same or next working day.
Whilst we endeavour to maintain adequate levels of stock, there may be occasions where there could be a small delay in delivering your order. In this case we will contact you to advise a delivery date.
It is your responsibility to check the goods upon receipt. If there are any signs of damage to the goods or packaging you should note this on the carriers consignment note when signing for the delivery. Any goods damaged in transit must be notified to us within three days of receipt.
Whilst we endeavour to ensure that your order is delivered promptly and accurately we do not accept any liability for delay in delivery. Any goods not received within five days from date of order or advised delivery date should be notified to us promptly.

Weights shown on all products are only to be used as a very basic guideline, and are only approximate weights.

Please note : All website delivery charges are for UK Mainland Only

Excludes Northern Ireland & Southern Ireland.

Prices for shipping to any other destination please call : 0115 9171718

Returns
Goods delivered correctly and in accordance with your order will not be accepted for credit or refund unless you advise us in writing beforehand.
You are entitled to cancel any order placed with us within seven days of receipt of the goods providing that the packaging is un-opened and that the goods have not been used. You are responsible for the cost of returning the goods in undamaged original packaging together with all manuals, leads and accessories as appropriate.
Providing the conditions above have been met we will issue a refund for the products only.
All such returns must be accompanied by the original receipt.
This returns policy does not cover consumable items (such as lamps and leads) and all types of CD's & DVD's.

Refunds
All refunds will be made in accordance with original means of payment. Under no circumstances will cash refunds be given.